Our Policies
We carefully prepare every order with love and intention. Below you'll find everything you need to know about our policies and guidelines.
Shipping Policy
Processing Time: 1-3 business days
Shipping Options: Standard and express shipping available
Tracking: You will receive tracking information via email
Please ensure your shipping address is accurate. We are not responsible for lost or stolen packages.
Returns & Exchanges
Due to the nature of beauty and lash products, we prioritize hygiene and product safety for every customer. No returns on products.
Damaged items: Please contact us within 48 hours of delivery
Booking Policy
To provide the best experience for every client, please review our booking guidelines.
Deposits: Required to secure your appointment
Cancellation: 48-hour notice required
Late arrivals: 15-minute grace period
No-shows: Deposit will be forfeited
Refund Policy
All orders are final sale. No refunds will be issued.